Customer complained after purchase
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TOPIC: Customer complained after purchase

Customer complained after purchase 1 year, 10 months ago #1126

  • cjbeatz
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After selling a custom beat yesterday, my customer complained, that after the purchase went through, he went to download the beat from the link that was sent to his email address, but the link appeared to be broken.

Are their certain criteria that their browser has to meet in order for the download to go smoothly?

After I herd the complaint from my customer, i simply sent him the beat directly through his email, so all is now resolved and in the end he was really satisfied with everything.

i tried downloading the beat from the the myflashstore link and it worked fine for me, so don't know why my customer had so much trouble.

I know myFlashStore is new to the internet and their are still kinks that need to be fixed, but in reality, I never dreamed of making so much money from my beats.

I'm still very satisfied with the service!

Thanks for looking into this.

Sincerely,

CJ Beatz
www.cjbeatz.com
Last Edit: 1 year, 10 months ago by admin.

Re: CUSTOMER COMPLAINED AFTER PURCHASE 1 year, 10 months ago #1134

  • admin
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There shouldn't be browser compatibility issues with the download links but if you ask you customer what browser / operating system they were using I can look into this. Sorry that you had to resend the beat.

Really glad you making the most of the service, it's great to see success stories, really feels like i'm making a different to producers lives.
Whether you think you can, or you think you can't....you're probably right
Rap Beats
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